Mike Laing has served as Chair of the ARCA Board since October 2012 and Executive Chair since July 2017. Mike has significant experience as a Director and Chair of financial services and payment companies including Bank of New Zealand, MLC, eChoice Home Loans, FlyBuys, HICAPS, The Warehouse Group Financial Services, and Visa Asia Pacific. Mike’s executive career includes leading consumer finance and payments businesses in Australia, NZ, UK, and Ireland. Mike holds a Master of Commerce (Hons I), is a graduate member of the Australian Institute of Company Directors, and a Member of the Chartered Institute of Arbitrators.
Richard Blumberg said that investing heavily in legal and compliance was a must for fintechs in order to make sure that their model works. New entrants that don’t do this and make mistakes suffer dearly. He added that 92% of the personal loan market belongs to the banks thanks to credit cards.
Mike Laing said that the personal loan market was cannibalised and turned over to the banks thanks to the introduction of debit cards and eftpos systems, which enabled cards to be taken at point of sale. When eftpos came in that allowed credit cards to get online authorised purchases. The retailers up until that point had their own private label card programmes.