Artificial intelligence firm opens UK office in bid to boost financial and healthcare units

By Roger Baird on Thursday 28 February 2019

Savings and Investment

EBO.ai said its chatbots have the ability to ‘personalise every customer and patient conversation.’

Maltese artificial intelligence firm EBO.ai said it has opened an office in the UK, as it looks to boost its financial and healthcare businesses.

The company, founded in 2017, said its information chatbots provide “unique data and analytics” statistics that are able to “personalise every customer and patient conversation”.

It adds it is able to combine “artificial intelligence with the flexibility of language and the scalability of the cloud,” at a “fraction of the cost of traditional solutions”.

Apart from Malta, the firm now has an office in Tutbury, Staffordshire, and another in Brussels, as it plans “to rapidly scale up its operations”.

The business is able to communicate to customers in a range of languages including, English, Canadian French, French, Chinese, Dutch, German, Italian, Japanese, Korean, Portuguese and Spanish.

EBO.ai. Chief executive Dr. Gege Gatt said: “As operating budgets are squeezed and the need for a better customer experience grows, EBO.ai presents a technology solution that can help to kick-start profitability.”

The firm said it uses natural language processing and deep learning programmes to “generate greater business returns”.

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