American Express appoints new UK Country Manager

Hannah Lewis has been appointed UK country manager for American Express.

The former vice president, who has been with the company for more than 14 years, is also taking on the role of senior vice president, head of UK for international card services.

Her new role will include both UK consumer and commercial card businesses.

Most recently Lewis held the role of vice president, head of UK consumer products, marketing and brand.

“I look forward to working with our incredible team to continue to expand our customer base and drive growth,” Lewis said.

“I’m also very much looking forward to supporting efforts to ensure our business is an inclusive and welcoming environment for all colleagues in our new flexible working model, Amex Flex, to grow their career.”

The company recently launched Amex Flex, a new working model for its colleagues, who can work in the office, at home or a hybrid of both.

Lewis will help grow the business's position in the UK, including expanding its customer base, leading and evolving its products and strengthening local strategic partnerships, American Express said.

She succeeds Charlotte Duerden, who held the role for four years and has now been promoted to the newly-created role of executive vice president, chief international customer officer.

Duerden is now responsible for growing relationships with commercial and consumer customers internally.

“Hannah has an exceptional track record at American Express, and will be instrumental in strengthening our current partnerships, expanding our horizons and leveraging the momentum that we’re currently experiencing,” Duerden said.

“Beyond her results, Hannah is also a respected leader, who cares deeply about the development of her team, and will remain a champion for our ongoing diversity, equity and inclusion work.”