The Australian Small Business and Family Enterprise Ombudsman ( ASBFEO ) provides assistance to small businesses in dispute with other businesses or Commonwealth Government agencies and advocates on behalf of small businesses and family enterprises. The Ombudsman is independent and has the legislative power needed to effectively influence lawmakers, ensuring legislation and regulations are put in place to help small businesses grow, as well as to help support the freedom to innovate, employ and thrive. The office of the ASBFEO also helps small businesses resolve disputes that fall under the Franchising, Horticulture and Oil Codes of Conduct, and provides procedural assistance to small businesses in dispute with the ATO via its Small Business Concierge Service. Small businesses referred from the ATO to ASBFEO are provided with information to assist with the Administrative Appeals Tribunal (AAT) process.
