Conrad Ford is founder and Chief Executive of Funding Options, Europe's leading online aggregator for business finance. Each year Funding Options raises well over £100m in funding, for thousands of UK SMEs, from 50+ active funding providers. Funding Options has been selected by the UK government for a mandatory Bank Referral Scheme requiring major banks to work with alternative lenders, and recently announced partnership and investment with ING as part of European expansion plans. Conrad previously worked in group strategy at Barclays.
Jack said it is important to look at a customer's journey when approving loans. Instead of it being a no, how can it be a yes.
Zopa is in the process and is on track to launch its bank next year.
Customer relationships and integrated solutions is what should be prioritised to be the number one money app.
Revolut was chosen by most of the panel as being the best challenger bank due to its unique offering.
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