Tim has 24 years of commercial banking experience at NAB, beginning in retail and growing to span a broad range of Senior Leadership roles across SME banking. These roles included being a state head of SME banking, national head of Small and Emerging business responsible for 40,000+ customers and developing greenfield call centre servicing 400 bankers. Tim was the CEO of Medfin, a NAB subsidiary and full end to end specialist banking offering to healthcare professionals, covering 25,000+ customers. Tim has been a Risk Manager of SME Credit, and General Manager & Program Manager of ‘Bank of the Future for Business’ responsible for a once in a 20-year transformation of NABs Business Banking Division. This included a full recasting of the operating model, building new support technology, re-segmenting 300,000 customers, establishing a 600 person centralised credit writing, documentation and settlement capability, and redesigning the roles of 3000+ bankers. Tim has most recently been consulting to the Business Banking Division of two regional banks on their SME offering. Tim holds a Graduate Diploma in Management from Latrobe University and more recently has completed Leadership Journey with the Australian Graduate School of Management and the Competitive & Political Advantage, Formulation & Implementing Strategic Change Program with Harvard University.